diff --git a/kartano/presentations/01presentation.md b/kartano/presentations/01presentation.md index 400cd7b..0301cef 100644 --- a/kartano/presentations/01presentation.md +++ b/kartano/presentations/01presentation.md @@ -16,17 +16,14 @@ The business model consider a exponential grow in the first three years. To allo ### CSF The **Critical Success Factors** for Kartano Tech Oy are a *Effective customer on-boarding*, this means that people are aware of the company product and are subscribing to the service. The next factor is the *Customer conversion*, the customer that just subscribe need to became a paid subscriber. In a nutshell, company need new people and company need that the new people became a subscriber. -
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+ ### KPI -
In order to monitor that the company is on track with the plan and actions, the main KPIs, focus on what matter most at the current stage of the company: **Customers, Customer conversion and Production** -
### ERP project KPI -
In order to follow up the ERP project implementation the following KPIs shall demonstrate the status of the project: - Training - Data conversion - Manual order vs ERP orders - Weekly audit -