02 Process
As an ERP project manager you find out that not all company processes are described in your company's documentation system. Take two of these processes and analyze them in your project report. Remember to place these analyzes in right project phase. Report file size per process: ca 400 words and picture/diagram.
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Describe process phases and draw process diagrams. Describe what kind of software systems are being used in different phases (if there are any). You can use applicable method for process diagram. Describe what information can be gathered during these processes using ERP system and mention also typical outcomes of this process, for example sales order or bill of lading .
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Evaluate and make suggestions what kind of benefits could be achieved especially in these processes if the company purchases new ERP-system. Would there be challenges or pitfalls? How these systems affect on processes?
Your management has asked you as a specialist to prepare max. 15 min presentation about indicators and success factors. Download your presentation to your report. Presentation must include voice and text. Presentation can be for example video with PPT slide show or video describing Canva poster. Remember to place your work in correct project phase.
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Evaluate and analyze what would be your company’s Critical Success Factors (CSF). What are those factors that should be achieved in order to survive in complex business environment.
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Evaluate and analyze the most important Key Performance Indicators (KPI) for your company.
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What kind of performance indicator you would use in this project, explaine shortly your decision.
Remember to mark your reference sources according to thesis instructions in all your work. If you are sharing link to your work, please make sure it is available also to users outside SAMK, as co-teacher uses personal account.
