The **Critical Success Factors** for Kartano Tech Oy are a *Effective customer on-boarding*, this means that people are aware of the company product and are subscribing to the service. The next factor is the *Customer conversion*, the customer that just subscribe need to became a paid subscriber. In a nutshell, company need new people and company need that the new people became a subscriber.
In order to monitor that the company is on track with the plan and actions, the main KPIs, focus on what matter most at the current stage of the company: **Customers, Customer conversion and Production**
